The client understands that ThinKro Travel will automatically charge the value of their reservation once the reservation request is confirmed. If you cancel your reservation before it is confirmed, you must enter your customer profile and cancel your request.
ThinKro Travel uses automated systems throughout the reservation process, the client understands that if a request is confirmed the system will charge the rate offered from the credit or debit card provided, ThinKro Travel reserves the right to charge the values of the reservation within 72 hours of the request.
The client accepts that he will not be able to make a revocation of payments in his bank once the reservation is confirmed, if the client voluntarily authorized the transaction and later denies having done so, ThinKro Travel reserves the right to provide all the information required your bank and the relevant authorities in the process.
The client understands that any cancellation after the confirmation of the reservation will be subject to our cancellation policies.
The client understands that any fraudulent transaction identified by our systems will be reported to the authorities and their reservation will be automatically cancelled, we are committed to fighting fraud.
ThinKro Travel may ask its customers for documents that prove that they are the holders of the credit or debit cards used in their reservation orders.
The client understands that payments by checks and bank transfers must be made payable to ThinKro Travel.
In cases of refunds, ThinKro Travel will only draw checks in favor of the owner of the reservation or the owner of the same bank account from which the funds were collected.